Watch
It
Support Program
Our Eyes on your Network
The monIToring Support Program will reduce downtime by dramatically
shortening the time from failure to resolution. At Networks
Unlimited we monitor the availability of your critical services
through our watch® system and at the first sign of trouble
immediately inform you of the issue (monIToring), or our technicians
will automatically begin the remediation process (monIToring
+) – you’ll never know there was a failure!
Support Program includes:
• Availability monitoring
• Service Block
• Immediate remediation undertaken at agreed upon levels (Support +)
Benefits
• Reduced mean time to resolution
• Save money on costly downtime
• Priority call over non-contractual customers
• Lower hourly rate on break/fix (monIToring +)
• All benefits of the monIToring Support Program
• Even faster time to resolution due to immediate remediation effort
